Damian Karzon

Technology Lead / Software Engineer

I have a passion for building great software development teams and strive to be active and positive within the developer community.

Download Resume

Skills

Leadership

Team Building, Mentoring, Cross-functional Collaboration, Stakeholder Management, Technical Vision & Roadmapping

Delivery

Agile, Project Planning, CI/CD Strategy, Quality Assurance, Risk Management, Budgeting & Forecasting

AI Strategy

AI-Assisted Development, LLM Integration, Developer Tooling (Copilot, Claude), Process Automation, Prompt Engineering

Architecture

Cloud-Native (AWS, Azure), Microservices, API Design, Data Platforms, Full-Stack Web & Mobile

Experience

Pinch Payments

March 2023 - Present
Head of Engineering February 2026 - Present
  • Leading and managing the engineering team, overseeing hiring, mentoring, and professional development to build a high-performing team culture.
  • Setting technical strategy and roadmap for the payments platform, aligning engineering priorities with business objectives and growth targets.
  • Driving the development of a next-generation payments platform, delivering scalable and resilient solutions for high-volume transaction processing.
  • Spearheading the AI strategy for the engineering team, establishing guidelines and best practices for leveraging AI tools (GitHub Copilot, Claude, Cursor) to accelerate development velocity and code quality.
  • Owning platform reliability, security, and compliance standards across the engineering organisation, ensuring adherence to PCI-DSS and financial industry regulations.
Principal Software Engineer March 2023 - February 2026
  • Served as technical lead and senior individual contributor, driving architectural decisions and setting engineering standards across the platform.
  • Implemented AI-powered automation in developer workflows, including automated code reviews, documentation generation, and intelligent test case creation, reducing manual effort and improving consistency.
  • Acted as Developer Advocate, promoting the public payments API and enabling seamless integrations for external developers, resulting in increased adoption and reduced onboarding friction.
  • Designed and maintained mission-critical accounting system integrations (Xero, MYOB, QuickBooks), ensuring accurate financial data flow and compliance across platforms.
  • Built a Chrome extension (React, Tailwind CSS) to embed Pinch Payments data into partner platforms, improving workflow efficiency and user experience.
  • Mentored junior and mid-level engineers through code reviews, pair programming, and technical guidance, fostering a culture of continuous learning.
  • Championed engineering best practices, CI/CD automation, and cloud-native architecture to accelerate delivery cycles and reduce production incidents.

Toddle / Care for kids

Technology Lead — March 2021 - March 2023
  • Directed a cross-functional team of developers to deliver and maintain online platforms serving thousands of families and childcare providers.
  • Partnered with product and operations teams to translate business needs into technical solutions, ensuring alignment and timely delivery of high-impact projects.
  • Architected and implemented a data consolidation strategy (PostgreSQL, Docker, Google Data Studio), enabling unified reporting and actionable insights across platforms.
  • Oversaw development of web services and applications for Toddle (Python, React, Next.js, Docker, AWS) and CareForKids (ASP.NET Framework/Core, jQuery, Azure), improving scalability and reliability.
  • Provided strategic direction for platform evolution, balancing innovation with long-term maintainability.

WORK180

February 2019 - March 2021
Technology Lead October 2019 - March 2021
  • Led engineering teams to build and scale WORK180's online platforms, empowering workplace diversity initiatives.
  • Designed and deployed web services and applications (ASP.NET Core, React, Next.js, Docker, AWS), supporting rapid feature delivery and platform growth.
  • Implemented a Business Intelligence strategy with Tableau Server, enabling executives to make data-driven decisions.
  • Prototyped emerging technologies to solve business challenges, reducing technical debt and future-proofing the platform.
  • Managed vendor relationships and 3rd-party integrations, ensuring seamless interoperability and cost efficiency.
  • Oversaw technical budgeting and forecasting, aligning engineering investments with company growth objectives.
Senior Software Engineer February 2019 - October 2019
  • Developing and maintaining web services and applications (ASP .NET Core, React, Docker, AWS)

Refereum

Software Developer — November 2018 - February 2019
  • Developing and integrating web services (ASP .NET Core, Azure)
  • Developing and maintaining web applications (ASP .NET Core, Razor, Angular, Azure)
  • Integrating with 3rd party services such as Twitch, Discord and Steam

Skedulo

Mobile Developer — February 2017 - October 2018
  • Engineered and maintained Skedulo's mobile app (Xamarin.Forms for iOS/Android/UWP), used by enterprise clients for workforce scheduling.
  • Established CI/CD pipelines (TeamCity, HockeyApp/AppCenter) to automate builds and streamline releases.
  • Developed Slack bot automation for release management, reducing manual effort and accelerating deployment cycles.
  • Collaborated with product teams to deliver user-centric features, improving app adoption and customer satisfaction.

Marker Metro

July 2013 - December 2016
Development Lead February 2016 - December 2016
  • Leading the team of developers for a number of mobile apps and games projects for the company's clients.
  • Develop and maintain applications across multiple platforms and technologies. Including Web, Windows, Android, Unity3d and Xamarin.
  • Delivery Quality - Ensure that we deliver high quality technical solutions with minimal defects and maximum client happiness.
  • Developer Operations - Ensuring effective and efficient usage of automation processes to ensure developers can focus on writing code.
Senior Developer July 2015 - February 2016
  • Developing and maintaining applications across multiple platforms for the company's clients.
  • Develop and maintain various developer operations systems to improve company efficiency.
Windows Application Developer July 2013 - July 2015
  • Developing and maintaining Windows Store and Windows Phone apps for the company's clients.

Ardent Leisure

January 2009 - July 2013
Lead Software Developer May 2010 - July 2013
  • Leading the team of software developers for a number of projects across the group.
  • Create and maintain applications to support the requirements of businesses in the group.
  • Provide support to the group for 3rd party web applications (Content Management Systems, Intranet)
  • Dreamworld/White WaterWorld & SkyPoint Ecommerce - Tightly integrated with Point of Sale system and scalable to manage large influx of users (ASP.NET MVC3, .NET 4.0, ASP.NET WCF). Mobile site created with jQuery Mobile. Dreamworld Online Shop
  • Goodlife Healthclubs Ecommerce - Rebuilt Ecommerce system specifically built for Goodlife Healthclubs (ASP.NET MVC4, .NET 4.0) www.goodlife.com.au
Web Developer January 2009 - May 2010

Formally Maquarie Leisure Operations

  • Contracted to integrate and customise a 3rd party ecommerce platform into existing Point of Sale and Reporting systems.

2Sol Software Solutions

Web Developer — Jan 2008 - Jan 2009
  • Create and maintain web-based applications for the company's Client base.

FirstMac Ltd

Junior Web Developer — Nov 2006 - Jan 2008
  • Create and maintain the company's web based applications including intranet system and public website.

Education

Queensland University of Technology

Bachelor of Information Technology (2005 - 2010)

Major: Web Services and Applications

Notable results:

  • Mobile Devices - High Distinction
  • Core Systems Planning/Implementation - High Distinction
  • Advanced Web Application Development - Distinction
  • Enterprise Software Architecture - Distinction

Speaking

Toastmasters Club Member

Young Achievers @ QUT Toastmasters Club

March 2024 - Present — A club to work on communication and public speaking skills.

Conferences

DDD Melbourne 2025

The life hack of being a Developer

DDD Brisbane 2019

Working remotely: Tips and Tricks to stay productive (and healthy)

DDD Sydney 2018

Real world Xamarin.Forms

Microsoft Ignite NZ 2016

UWP on Xbox One OMG!

Microsoft Ignite NZ 2015

Cordova: Less of a (phone) gap than ever

Meetups

ReactBris Queensland C# Mobile Developers Auckland JS Auckland .NET North Shore .NET Ellerslie .NET Auckland Windows Apps

Open Source

I am very passionate about open source software. I have also created a number of open source libraries and contributed code to existing libraries. Github profile

singer-transform

A data transformation layer for Singer.io taps and targets.

DropNet

.NET client library for the Dropbox API

mmbot

A C# port of Hubot

Cordova Purchase Plugin

In-App Purchase plugin for Cordova

YeahToast

WinJS toast notification library